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FAQ

Questions, answered plainly.

If something is not here, write to Prasi. She reads it herself.

Boxes & pricing

Both signature laddoos are initially priced at $18 for 6 handmade laddoos.

Custom laddoos start at $18 for 6 laddoos.

Your custom box starts at $18 for six laddoos. Each customization level includes up to 2 ingredient selections. Every ingredient chosen beyond the two included selections in that specific level adds $1 to the total.

So three extra ingredients spread across the whole build is $28, and five is $30. The builder shows the running total as you go, and you can always remove something to bring it back down.

Not at launch. Every box is 6 laddoos. Larger boxes and mixed boxes are built into the system and will appear when Prasi is ready to make them.

Drops

Dhivi & Co. plans to open ordering approximately once each month. Kitchen list members receive advance notice, usually a couple of days before the drop opens.

Because Dhivi & Co. produces limited handmade batches instead of continuously mass producing inventory. Everything is rolled after the drop closes, so what arrives at your house was made that week.

Not right now, and it will never be required. The model is simple: monthly drops, repeat purchases, and saved recipes. If a real subscription makes sense later, it will be optional.

Yes. Customers with an account can save their recipe, name it, and reorder it during future drops. At the next drop you will see “Want Prasi to make your laddoo again?” with your build already loaded.

What these are

They contain sweet ingredients but are built around nuts, grains, seeds, dried fruits, ghee, and traditional pantry ingredients rather than being positioned as conventional desserts.

No. Depending on the recipe, laddoos may contain dried fruits as well as added sweeteners such as jaggery, misri, or palm sugar. Jaggery and misri are traditional, but they are still added sugars and we will not describe them otherwise.

No. Dhivi & Co. products are foods. They are not dietary supplements or medicines, and they are not intended to diagnose, treat, cure, or prevent any disease.

Because we do not have verified numbers yet. We describe which ingredients contain which nutrients. Exact per-laddoo quantities will be published once the finalized recipes have been through recipe analysis or laboratory testing — not before.

Allergens & who can eat them

Many do. Allergens are disclosed for every signature and customized product, and the custom builder generates an allergen summary from your own selections as you build.

The kitchen handles tree nuts, peanuts, sesame, wheat, and dairy. Even a build without nuts is made in that kitchen.

We do not make that claim. Some recipes contain wheat flour, and wheat is handled in the same kitchen, so cross contamination controls do not currently support a gluten free claim.

Parents should consider the child’s age, allergies, dietary needs, ability to safely chew nuts and dense foods, and appropriate portion size. These are dense, and most contain ground nuts.

Many of the ingredients have long histories in family cooking, but nutritional needs during pregnancy and postpartum vary. Customers should discuss individual dietary needs with their healthcare provider.

Getting your box

Ships within the continental US, packed the day after the batch is rolled. Flat rate at checkout, free over the threshold shown there. Local pickup in the Metro Detroit area is also available — the address is shared by email once the batch is done.

About two weeks at room temperature in a sealed container, or six weeks refrigerated. There are no preservatives, which is the whole point.

Write within 7 days of delivery and Prasi will make it right. Because these are freshly made foods, boxes cannot be returned once they leave the kitchen — see the refund policy.

Ingredient and nutrition information is provided for general educational purposes only. Dhivi & Co. products are foods, not dietary supplements or medicines, and are not intended to diagnose, treat, cure, or prevent any disease. Individual nutritional needs vary, particularly during childhood, pregnancy, postpartum, and older adulthood. Customers with specific dietary or medical concerns should consult an appropriate healthcare professional.